Frequently Asked Questions

Entries into the Promotion open at 9:00am AEST 13/09/2023 and closes at 11:59pm AEDST on 07/11/2023.

Entry is open to Australian residents over the age of 18yrs.

  1. Purchase a participating Trident Foods product;
  2. Visit tridentfoods.com.au/luckydragon;
  3. Follow the prompts to the promotion entry page;
  4. Input personal details as required for the conduct of the promotion including full name, valid email address and mobile number;
  5. Upload a photo of purchase receipt for the Qualifying Purchase as proof of purchase; and then
  6. Submit the completed entry form
  7. Follow instructions to play the online game for a chance to find the lucky dragon

To be eligible to participate in this offer, individuals must purchase any of the “Participating Products” during the offer period.

The Participating Products are:

Trident Noodle Soups 50g:
  • Trident Tom Yum Goong Flavour Thai Noodle Soup 50g;
  • Trident Hot & Spicy Flavour Thai Noodle Soup 50g;
  • Trident Laksa Flavour Thai Noodle Soup 50g;
  • Trident Chicken Flavour Thai Noodle Soup 50g; and
  • Trident Miso Flavour Noodle Soup 50g.
Trident Noodles:
  • Trident Hot & Spicy 2 Minute Noodles 85g;
  • Trident Singapore Premium Instant Soft Noodles 85g;
  • Trident Rice Vermicelli Noodles 125g;
  • Trident Rice Stick Instant Noodles 250g;
Trident Sauces
  • Trident Sweet Chilli Sauce 285ml;
  • Trident Sweet Chilli Sauce with Ginger 285ml;
  • Trident Sweet Chilli Sauce 730ml;
  • Trident Sweet Chilli Sauce 1L 2 pack;
  • Trident Sriracha Hot Chilli Sauce 480ml;
  • Trident Sriracha Green Chilli Sauce 480ml; and
  • Trident Sriracha Extra Hot Chilli Sauce 210ml.
Trident Coconut Milks & Creams:
  • Trident Premium Coconut Milk 400ml;
  • Trident Light Coconut Milk 400ml;
  • Trident Premium Coconut Cream 400ml; and
  • Trident Light Coconut Cream 400ml.

All retail stores within Australia where participating products are sold including Woolworths, Coles and Independent supermarkets (in store or online) as well as Costco Wholesale stores within Australia. For the removal of doubt, Independent supermarkets include IGA, Supa IGA, IGA X-press, SupaValu, Romeos, Drakes, Foodland, Friendly Grocer and Foodworks stores.

Yes, you must keep your receipt as proof of purchase.

Multiple entries are permitted throughout the promotional period, subject to the following:
  • Only one entry is permitted per Qualifying purchase
  • Each entrant can only enter once, per day
  • Each entry must be submitted separately and in accordance with entry requirements.

There are a total of one thousand four hundred (1,400) instant prizes to be won, which will be random allocated to provisional winners throughout the Promotional Period in accordance with the following amounts:
  • 200 x $100 Digital Prepaid Mastercard® gift cards;
  • 300 x $50 Digital Prepaid Mastercards® gift cards;
  • 600 x $20 Digital Prepaid Mastercards® gift cards; and
  • 300 x $10 Digital Prepaid Mastercards® gift cards.
The total prize pool value is AU$50,000 and each Digital Prepaid Mastercard® will be issued by The Card Network and requires activation within 30 days from the date of issue.

Upon submitting a completed entry form, entrants will need to play the online game to try and find the Lucky Dragon. The Dragon will be revealed during the game on the basis of luck and chance.

Entrants who find the lucky dragon will be deemed a provisional winner and will be notified instantly on screen the value of their prize as well confirm that their entry must now be validated.

Provisional winners will be validated within seven (7) business days. Starting from 20/09/2023 verified/validated SA and ACT winners will have their names published online at tridentfoods.com.au/luckydragon each week.

You will also be asked to upload a copy of your purchase receipt (scan or photograph) to the web page.

An eligible purchase receipt must only be used for a maximum of one entry and must clearly show:
  • the Participating Product name
  • the Purchase Price
  • the Store the product was purchased from
  • the purchase date and time
  • the receipt number; and
  • that payment for the Participating Product purchased has been received in full.
Ensure the receipt is in good condition, not damaged or in pieces. Images should be clear and in focus, not obscured by any objects. If the purchase receipt is missing any of the above information or is illegible or indecipherable, it will render the entry invalid. If an entrant uses the same purchase receipt to submit multiple entries, the Promoter will render all entries submitted by that entrant, using that one receipt, invalid.

Validated winners will be sent an email with containing a link to redeem their instant prize. You will receive the value of your prize via a Digital Prepaid Mastercard® (“Reward”) within 10 business days. You must activate the card within 30 days of issue.

Your Digital Prepaid Mastercard requires activation prior to use.

Use it like any MasterCard or Visa card you have stored in your mobile wallet!

Simply present your card in store by opening your digital wallet on your phone and selecting the card.

Hold your mobile close to the eftpos terminal. The terminal should recognise the card and your phone will prompt you to enter your pass code (this is your phone’s pin number). The terminal should process the payment and you will receive a confirmation on your phone “Done– just enjoy your purchase!”

You can check your balance and card expiry date anytime by checking the TCN App and selecting your card.

If the transaction amount exceeds the card’s balance, you will need to pay for the remaining amount on a different card or cash.

The Card is a Mastercard prepaid card that can be used for purchasing goods and services where Mastercard prepaid cards are accepted for electronic transactions (excluding transactions at ATMs or over the counter at financial institutions).

If you still have a question or need some help, please click here to contact us.